Terms and Conditions
Payment Terms and Conditions
- Scope of application
These General Terms and Conditions apply to the business relations between the consumer and us.
Consumer means any natural person who enters into a transaction for a purpose which can notbe attributed to their commercial or professional capacity.
The purchase contract is concluded with KatrinProensa, Olpener Str.61, 51766 Engelskirchen, Germany. All contracts are exclusively written in German.
- Formation of Contract
The presentation of our goods does not constitute a binding offer. Only by clicking the "buy now" button after entering all necessary information you submit a binding offer, the access to which will be stated in a confirmation of receipt. This confirmation does not constitute acceptance of your offer, but only informs you that your order has been received. A contract comes into force only after we have delivered the merchandise.
- Return of Goods
You must bear the regular return shipping costs if the delivered goods correspond to the order, and the price of the returned goods does not exceed an amount of 40 euros, or, in the case of more expensive purchases, if at the time of cancellation you have not yet paid the total price or the first instalment of the contractually agreed instalment payments. In all other cases, returns are free of charge for you.
- Provision of Digital Content for Download
The following applies to downloads of digital content: the contents are protected by copyright; you are obligated to recognize and respect these copyrights. You acquire the non-exclusive, non-transferable, spatially and temporally unlimited right of use of the acquired content, to download this to a terminal of your choice and transfer it to up to five different terminals. You may store the downloaded content on the individual terminals and make them visible on these end devices as often as you like. Any further use is permitted only within the framework and observing the limitations of copyright law (§§ 44 a ff. UrhG). You may not remove copyright notices, trademarks, digital watermarks or other legal rights in the acquired content.
- Prices, Shipping Charges, Payment Methods
All prices are in Euro (EUR). In accordance with §19 of the German Value Added Tax Act, this invoice includes no VAT charge.
There is no shipping charge for deliveries within Germany.
For deliveries within the EU, €7.50 shipping costs will be charged.
Delivery to Switzerland costs €8.50.
International delivery and delivery to EU islands cost €14.50.
Payment for the purchase of:
E-books is done via PayPal
Books is done against prepayment (bank transfer) or via PayPal
- Delivery Periods and Delivery Time
Delivery periods are 4–5 days.
Legal notice can be found here.
Cancellation Policy and Revocation Rights
Find our cancellation policy here.